• Buyers - Payment Questions
• How do I pay my deposit to the dealer for my vehicle request?
• Can I deposit money using Western Union to this account?
• What if I accidentally transferred the wrong amount or transferred it to the wrong dealer?
• Can I transfer money to another Buyer's account?
• What if the Dealer or Seller ends up charging me less than he bid on my vehicle request? Can I get a partial refund on the commission?
• What is the minimum amount of money I can transfer to a Dealer or Seller's account?
• How do I add money to my account?
• Is there a fee charged to transfer money to a Dealer or Seller for the deposit?
• How does the escrow account payment system work?
• Do I have to pay dealers/sellers deposit through my user account?
• When do I get charged a fee and how much is it?
• Can I withdraw money from my account?
• Do I have to add money to my account?
• When do I have to pay the process fee for the vehicle request of $9.95

• Buyers - Using Buyer's Assistant Reverse Auction
• What is a budget range?
• Can I change the information I provided about my original request?
• What does it mean if my request is frozen?
• Can I re-open a closed request?
• How do I place a vehicle request?
• What if the deal, for whatever reason, falls thru? Can I get a refund for this request?
• How do I select a Dealer/Seller once I've decided on the best offer?
• How does this system work for Buyers?
• Where can I find the message board?
• How much does it cost me to use this service?
• Why should I use this Buyer's Assistant service?
• How do I communicate with the Dealers/Sellers while I have my vehicle request placed online?
• What is PMB?

• Dealers/Sellers - Bidding Questions
• How do I place my bid on a vehicle request listing that's posted?
• What is "Bid for the total amount"?
• What if I have questions about the buyer's request that I need answered to help me make a bid?
• How can I cancel a bid I've placed?
• How come I cannot find the "Place Bid" button for a vehicle request listing?
• How can I update a bid I already placed?

• General Information
• What is DallasAutoAuction.com Buyer's Assistant?
• How do I contact administration?
• Can I become an affiliate and earn revenue?
• Do you accept advertisers on this website?
• Where are the Sellers/Dealers located?

• Sellers / Dealers - Payment Questions
• Do I have to be paid through my account using this system?
• When do you charge your commission and how much will it be?
• When do I have to pay the accepted bid fee?
• Do I have to add money to my account?
• How does the escrow account payment system work?
• If I end up charging the Buyerless than I bid on their request, can I get a partial refund on the commission?
• How long does it take for you to send a withdrawal?
• Can I transfer money to another Dealer/Seller thru this site?
• Can I deposit money using Western Union?
• Can I withdraw money from my account?

• Sellers or Dealers
• How does this system work for Dealers/Sellers?
• For whatever reaon, the deal falls through and fails? Can I get a refund on the accept bid fee I was charged?
• How much does this cost for Dealers/Sellers?
• How do Dealers/Sellers communicate with the buyers?
• Why should I use the services provided here?
• How do I stop receiving email notifications about new vehicle requests?
• Where do I find the message boards for a specific vehicle request?

• Terms and Conditions for using this system
• Why can't I post my contact information?
• What if I did not know what I did was a violation of the terms of this system?
• How do I report someone who violates the terms of this system?
• What happens if I violate the terms?

• Troubleshooting problems I have on the site
• After I log in, when I click on any link, it brings me back to the login form.
• Why is my account suspended?
• I try to do something, but I am told my username does not exist.
• I do not receive the signup confirmation e-mail, or any other e-mail messages from DallasAutoAuction.com.
• I submitted a withdrawal request but I not received the money.
• Why is there less money in my account than I expected?

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